Return/Exchange Policy

RETURN & EXCHANGE POLICY

 

If you are unhappy with your item for any reason you can return it for a refund postmarked within 7 business days of delivery. Or store credit within 30 days of delivery. Item must not be worn, washed or damaged and in the same condition with Mint Threads tags attached.

 

Please include a note in the return with the following stated:

- Write name on order

- Write order number

- Write item is a return

-Write where you bought your item (Wanelo, Etsy, our website)

 

Please send back your item to:

Amanda Wade

1642 Diplomat Drive

Beavercreek, OH 45432

 

-Once your package has been received and approved, we will refund to the original form payment or email you your store credit to the email you used at checkout for the merchandise cost minus shipping.

 

 

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If you need to cancel your order, it needs to be done within 24 hours, if your item has been shipped within the 24 hours, you cannot cancel your order. 

 

* We are not responsible for the buyer not entering the correct address at checkout. If an item gets returned to us by the post office for you entering an incorrect address, you will get refunded minus shipping costs and minus a restocking fee per item.

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